24/7 Proactive Monitoring Services

As ITserv Technology, we ensure the continuity of your business by constantly monitoring your IT infrastructure, detecting security threats, and taking proactive measures. With our IT Operations Center (ITOC) service, we centrally manage your business’s IT infrastructure and optimize business continuity and operational efficiency.

Our Services

24/7 Proactive Monitoring and Issue Detection: We proactively monitor your IT infrastructure 24/7, identifying potential issues in advance and taking preventive actions. We continuously monitor network access, server performance, application status, and security threats. This enables us to respond quickly and effectively to ensure business continuity and minimize disruptions.

Incident Management and Response: Incident management ensures the rapid detection, classification, and resolution of potential issues. Incidents are automatically detected, and notifications are sent to relevant teams. With fast response times, we maximize business continuity and improve the user experience.

Performance Optimization: We continuously monitor your IT infrastructure’s performance and identifying opportunities for improvement. By detecting and addressing performance issues, we optimize network speed, enhance server efficiency, and improve application performance. This not only elevates the user experience but also boosts your business’s overall efficiency.

Business Continuity and Emergency Management: By creating business continuity plans and emergency management strategies, we ensure your business is prepared for unexpected events. Through data backup, disaster recovery plans, and rapid restoration processes, we maintain business continuity and minimize data loss.

Technical Support and Consultation Services: We offer various technical support and consultation services related to your IT infrastructure. Our expert team understands your needs, provides the most suitable solutions, and assists in optimizing your IT infrastructure.

To get more information about our ITOC services, evaluate our solutions tailored to your business’s needs, or request a quote, please do not hesitate to contact us. Our expert team is delighted to assist you in your business’s IT operations.

For more detailed information, you can visit our website at www.itoc.com.tr/en/home