The managed backup service we offer as ITserv Technology Services aims to comprehensively manage the data backup processes in our customers’ infrastructures. Within the scope of this service, first of all, the installation, supply and installation of a backup software suitable for our customer’s infrastructure and needs are carried out.

 

Backup software is designed and installed by our authorized consultant teams according to the recommended configurations suggested by the manufacturer. Afterwards, a business impact analysis will be performed and the necessary studies will be carried out and documented regarding which workloads of our customer should be backed up with which policies.

 

We manage the creation of virtual server local backup tasks or the creation of physical server backup tasks and the configuration processes on behalf of our customer. Similarly, the creation of virtual server remote backup tasks and the creation of physical server remote backup tasks in order to meet the remote location backup needs of our customers are also included in our service scope.

 

Backup storage device space management is a critical factor for the efficient execution of backup processes. In addition, backup storage device failure management is also provided by us to intervene immediately in possible failures. At the same time, regular return tests are performed from the backups performed and reported to our customers within regular periods.

 

In order to ensure the continuity of the systems, we monitor our customer’s backup servers, services and storage equipment live and proactively 24/7.

We completely manage our customer’s backup infrastructure, monitor it 24/7 and implement and report solutions related to backup needs brought by new workloads within our managed backup scope.