Infrastructure Consulting Services

At ITserv Technology, we are recognized as an HPE Pointnext Service Partner with extensive expertise across server and storage technologies from leading manufacturers, including HPE, IBM, DELL EMC, Pure Storage, and more. Our certified teams provide end-to-end management, ensuring optimal performance, scalability, and business continuity

Managed Services for Server Hardware

Benefits

Optimized server performance and scalability.
Enhanced security and operational efficiency.
Expertise in HPE, IBM, DELL EMC, Lenovo, and Kaytus hardware solutions.

Phases

Phase: Assessment and Planning.
Phase: Design and Implementation.
Phase: Ongoing Management and Optimization

Deliverables

Server infrastructure assessment
Design and implementation of scalable server solutions
24/7 monitoring and patch management for ongoing optimization.

Client Responsibilities

Provide access to server infrastructure for assessments.
Collaborate with ITserv Technology for implementation.
Ensure network compatibility for new integrations.

Location

Remote / Onsite.

SLA

99.9% uptime guarantee with proactive monitoring and response time agreements.

Payment Frequency

Monthly or quarterly, based on service agreement.

Contract Duration

1, 3, or 5 years, aligned with manufacturer warranties for HPE, IBM, DELL EMC, Lenovo, and Kaytus solutions.

Managed Services for Storage Platforms

Benefits

Secure and scalable storage solutions.
Expertise in HPE, IBM, DELL EMC, and Pure Storage technologies.
Continuous optimization for cost-effective storage management.

Phases

Phase: Storage Needs Assessment and Design
Phase: Deployment and Data Migration
Phase: Ongoing Management and Optimization.

Deliverables

Storage architecture design
Data migration with minimal disruption
Continuous performance monitoring and disaster recovery setup

Client Responsibilities

Provide access to existing storage infrastructure
Collaborate on optimization reviews
Ensure compliance with backup and disaster recovery protocols.

Location

Remote / Onsite.

SLA

99.9% uptime guarantee, including disaster recovery support and regular performance audits.

Payment Frequency

Monthly or quarterly, based on service agreement

Contract Duration

1, 3, or 5 years, aligned with manufacturer warranties for HPE, IBM, DELL EMC, and Pure Storage solutions.

At ITserv Technology, we are proud to be the first and only accredited professional service partner (VASP) in Turkey for Veeam. Our team of experts also specializes in Zerto and RecoverPoint, providing comprehensive backup and disaster recovery solutions

Backup and Disaster Recovery (Veeam, Zerto, RecoverPoint)

Benefits

Ransomware-resistant backups with Veeam’s immutable features.
Rapid data recovery.
Continuous monitoring and testing to ensure disaster recovery readiness

Phases

Phase: Assessment and Planning.
Phase: Backup Solution Deployment
Phase: Ongoing Monitoring and Regular Testing

Deliverables

NAS architecture design
Deployment and configuration with immutable snapshots for ransomware protection
Ongoing monitoring and security audits

Client Responsibilities

Provide access to existing NAS infrastructure for assessments
Collaborate on implementing security protocols
Review security and performance optimization reports

Location

Remote / Onsite

SLA

99.9% uptime guarantee with real-time monitoring and threat detection.

Payment Frequency

Monthly or quarterly, based on service agreement

Contract Duration

1, 3, or 5 years, aligned with manufacturer warranties for QNAP, Synology, HPE, DELL EMC, IBM, and ExaGrid solutions

Infrastructure Consulting Services

Contact us for information about all our services.

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