Phases

1. Assessment: Identifying SaaS requirements.
2. Planning: Selecting and configuring SaaS solutions.
3. Implementation: Deploying SaaS applications.
4. Optimization: Ensuring performance and usability.
5. Maintenance: Ongoing support and updates.

Deliverables:

1. SaaS application setup.
2. User documentation and training materials.
3. Performance and usage reports.
4. Continuous support.

Client responsibilities:

1. Providing SaaS requirements.
2. Collaborating on deployment and configuration.
3. Sharing relevant documentation.

Location

Remote / Onsite

SLA

Included.

Includes project management

Included, with planning and coordination throughout the project.

Payment frequency

Project Based, Monthly, Time and Material.

Contract duration

1 year, 3 years, 5 years (with a minimum commitment)

Optional Paid Solutions

Additional paid solutions should be scoped and planned as separate projects